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After-sales service

Company products sell well in the domestic and foreign markets, in the accumulation of talent, technology, brand and scale advantage, on the basis of conscientiousness and focus on strengthening the market network construction, and gradually on the basis of one, secondary market develop tertiary market focus.
Our quality brand, to brand it wings
Weilai Trade brand positioning in the science and technology, vogue and internationalization
Weilai Trade feature is applicable, excellence, high quality
Weilai Trade brand established by a product, quality and service and support
Weilai Trade brand logo reflects the modern science and technology and the humanities spirit infinite, communication, extended connotation
1, storage and transportation, maintenance, product in normal customer use conditions, due to the manufacturing quality of your goods cannot be used properly, 3 packets (warranty, baotui, proven) services.
2, when received the quality information feedback, handling opinions within 24 hours, and rushed to the scene to deal with problems within 100 hours, after waiting for the normal operation, to analysis the reason, clear responsibility.
3, provide the necessary technical documents for factory products and product certificate.
4, according to customer requirements, or agreement in a timely manner to provide spare parts, spare parts and installation, commissioning, maintenance services and technical training for relevant personnel to the customer.
5, large engineering projects, will organize production according to the requirements of the tender documents, test, inspection, and comply with customer site acceptance.
6, in strict accordance with the IS09001 standards organization of raw materials, spare parts procurement and production and inspection of the product.
Customers in the process of using the products, such as found products cannot be used properly, can immediately to the marketing center consulting, after-sales service department and will be used in the product model, specifications, using the environment and fault condition, date of purchase and service requirements in detail.Deals in after service department after processing Suggestions, still can't solve, then decided to send people or for other processing.

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